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When a Content Item is Resubmitted For Conversion, Receiving "Unable to execute service method resubmitDocToConversion" Error (Doc ID 1528831.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

When a content item that was not full text indexed is resubmitted for conversion, a NullPointerException is encountered. The content item does convert if submitted as a new document, it is just the resubmit button on the doc info page that causes the following error.

services/3 12.18 16:43:31.735 IdcServer-2046 !csUserEventMessage,username,servername!$ intradoc.common.ServiceException: !csUnableToResubmitItem2!csUnableToExecMethod,resubmitDocToConversion
services/3 12.18 16:43:31.735 IdcServer-2046 *ScriptStack RESUBMIT_FOR_CONVERSION
services/3 12.18 16:43:31.735 IdcServer-2046 3:resubmitDocToConversion,dID=105400,dDocName=UCM-064198
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.buildServiceException(Service.java:2326)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.createServiceExceptionEx(Service.java:2320)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.createServiceException(Service.java:2315)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.doCodeEx(Service.java:603)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.doCode(Service.java:575)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.doAction(Service.java:547)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.doActions(Service.java:542)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.executeActions(Service.java:528)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.Service.doRequest(Service.java:1956)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceManager.processCommand(ServiceManager.java:437)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1354)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1731)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
services/3 12.18 16:43:31.735 IdcServer-2046 at sun.reflect.GeneratedMethodAccessor160.invoke(Unknown Source)
services/3 12.18 16:43:31.735 IdcServer-2046 ... 35 more
services/3 12.18 16:43:31.735 IdcServer-2046 Caused by: java.lang.NullPointerException
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.DocServiceHandler.moveFilesInStore(DocServiceHandler.java:992)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:4198)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:3968)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.DocServiceHandler.resubmitDocToConversion(DocServiceHandler.java:3860)
services/3 12.18 16:43:31.735 IdcServer-2046 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
services/3 12.18 16:43:31.735 IdcServer-2046 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
services/3 12.18 16:43:31.735 IdcServer-2046 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
services/3 12.18 16:43:31.735 IdcServer-2046 at java.lang.reflect.Method.invoke(Method.java:601)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
services/3 12.18 16:43:31.735 IdcServer-2046 at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
services/3 12.18 16:43:31.735 IdcServer-2046 ... 51 more

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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