HTTP Status 500 error received when trying to log in TSAM 10gR3 Manager (http://HostName:Port/tsam)
(Doc ID 1530481.1)
Last updated on MAY 06, 2020
Applies to:Oracle Tuxedo System and Applications Monitor (TSAM) - Version 10.3.0 and later
Information in this document applies to any platform.
In a new Oracle Tuxedo Monitoring Console TSAM 10gR3 installation, when using URL http://<HostName>:<Port>/tsam to access TSAM Manager, a 500 error is gotten from TOMCAT and not log in page is shown.
Sorry, Internal Server Error [HTTP Status 500].
Please contact administrator.
- This TSAM installation uses TOMCAT that is bundled with the TSAM installer.
- This TSAM installation connects to an Oracle Database.
- TSAM database deployment was done as described in Deploying Oracle TSAM Databases documentation.
- After TSAM was installed web.xml was changed in tsam.war to connect to the database and server.xml was changed to utilize a desire port number as described in Deploying Oracle TSAM on Apache Tomcat Server documentation.
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