HTTP Status 500 error received when trying to log in TSAM 10gR3 Manager (http://HostName:Port/tsam)

(Doc ID 1530481.1)

Last updated on FEBRUARY 11, 2017

Applies to:

Oracle Tuxedo System and Applications Monitor (TSAM) - Version 10.3.0 and later
Information in this document applies to any platform.

Symptoms

In a new Oracle Tuxedo Monitoring Console TSAM 10gR3 installation, when using URL http://<HostName>:<Port>/tsam to access TSAM Manager, a 500 error is gotten from TOMCAT and not log in page is shown.

Sorry, Internal Server Error [HTTP Status 500].
Please contact administrator.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms