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HTTP Error 310 (net::ERR_TOO_MANY_REDIRECTS) when logging in (Doc ID 1530657.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

When trying to access the Mobility Server app through WEM, it displays a blank page. When trying to access url admin.mobilityserver(MSAdmin) the following error appears:

HTTP Error 310 (net::ERR_TOO_MANY_REDIRECTS).

CAS has created several tickets but Mobility Server cannot validate any of them.

From apache access log, there are repeated requests as follows after which a HTTP Error 310 (net::ERR_TOO_MANY_REDIRECTS) is displayed on the browser in case of chrome:

10.XXX.XXX.XXX - - [17/Jan/2013:14:11:14 -0200] "GET / HTTP/1.1" 302 20 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.97 Safari/537.11"

Sites is accessible, but not the Mobility server

Changes

 Mobility Server was installed and the installation was successful. 

Cause

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