My Oracle Support Banner

WCI Patch 16275359 Breaks "Document Properties" Edit Functionality in Knowledge Directory (Doc ID 1531555.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle WebCenter Interaction - Version and later
Information in this document applies to any platform.


After you install WebCenter Interaction patch 16275359 (which fixes bug 15947880 - WCI Automation Jobs - 'Do Not Run After' Set To Jan 1st 2013), the behavior caused by bug 15947880 is resolved. However, when you click on the "Edit" button in the "Document Properties" pop-up window of any document in the portal's Knowledge Directory (in either Browse and Edit modes), the pop-up window disappears and the following error appears in the main browsing window:  

"Error - An unexpected error occurred when trying to start the editor."

When patch 16275359 is removed, the "Edit" functionality works as expected.


Patch 16275359 is installed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.