Indexing Fails When A Document Has Links In It
(Doc ID 1531924.1)
Last updated on APRIL 26, 2024
Applies to:
Oracle WebCenter Content - Version 11.1.1.6.0 and laterInformation in this document applies to any platform.
Symptoms
The Collection Rebuild and Automatic Indexer cycles are failing to complete. Investigation shows that it stops when a Word document containing links to other documents is converted to a PDF by the Inbound Refinery (which is on a separate Windows server). The refinery is failing to convert the Word document into a proper PDF, generating a corrupt PDF instead. The indexing process then hangs when it encounters the corrupt PDF. The corrupt pdf also cannot be opened by something like Adobe Reader.
Cause
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In this Document
Symptoms |
Cause |
Solution |