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Intermittent Issues (ZFS Heads Reboots, Loss of Access To Shares, And Panic Conditions Of ZFSSA) In Exalogic (Doc ID 1532898.1)

Last updated on FEBRUARY 28, 2013

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.0.0.0 to 2.0.0.0.2
Oracle Exalogic Elastic Cloud Software - Version 1.0.0.0.0 to 1.0.0.2.5
Linux x86-64

Symptoms

In an Exalogic Linux Physical environment, intermittent ZFS head reboots, loss of access to shares, and panic conditions on ZFS Storage Appliance issues are observed. When the issue happens, you will see the snippets of the exceptions shown below in the debug.sys and system.sys files in support bundles.

debug.sys file:

Jan  1 05:51:45 el01sn01 ^Mpanic[cpu2]/thread=ffffff3116d2ac60:

system.sys file:

Jan  1 05:59:44 el01sn01 savecore: [ID 570001 auth.error] reboot after panic: BAD TRAP: type=e (#pf Page fault) rp=ffffff002f5b9500 addr=28 occurred in module "nfssrv" due to a NULL pointer dereference
Jan  1 05:59:44 el01sn01 savecore: [ID 570001 auth.error] reboot after panic: BAD TRAP: type=e (#pf Page fault) rp=ffffff002f5b9500 addr=28 occurred in module "nfssrv" due to a NULL pointer dereference
Jan  2 00:21:40 el01sn01 sendmail[5616]: [ID 801593 mail.alert] qBS07e3G006544: Losing ./qfqBS07e3G006544: savemail panic
Jan  2 04:21:41 el01sn01 sendmail[5666]: [ID 801593 mail.alert] qBS47f3F006594: Losing ./qfqBS47f3F006594: savemail panic
Jan  3 00:21:46 el01sn01 sendmail[5911]: [ID 801593 mail.alert] qBT07kGK006839: Losing ./qfqBT07kGK006839: savemail panic

Cause

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In this Document
Symptoms
Cause
Solution
References


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