My Oracle Support Banner

The Automatic Update Cycle's Indexing is Hung and Fails to Cancel (Doc ID 1535400.1)

Last updated on MARCH 26, 2025

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Oracle WebCenter Content for OCI - Version 12.2.1.4.0_24.2 and later
Information in this document applies to any platform.

Symptoms

On the 11g Webcenter Content server, it was found that there were several items in Work in Progress in the DONE status, the Automatic Update Cycle showed that the index update was running but appeared to be stuck.

At the time it was checked, there wasn't any direct indexing errors in the Content Server log or the Database log.

Attempting to cancel the index update failed to abort the update.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.