STCCMD command fails to start eWay sometimes but works most of the times (Doc ID 1537252.1)

Last updated on MARCH 19, 2013

Applies to:

Sun Schema Runtime Environment (SRE) - Version 5.0.5u1 and later
Information in this document applies to any platform.

Symptoms

On : 5.0.5u1 version, Core Product SRE

A CRON job using STCCMD command is written that issues start command on a stcdgwtcpiphl7.exe eWay.

This usually starts the eWay with around 66% success rate, but need a solution that starts the eWay without failure, i.e at 100% success rate.

Example of command in CRON job:
/egate/client/bin/stccmd -rh HOSTNAME -rs SCHEMANAME -cb cb_name -un Administrator -up PASS -cmd "start ew_varian_mdm_cerner_sths_out"

ERROR
-----------------------
start: command forwarded to Control Broker.
Command : Start - Had no effect, for ew_varian_mdm_cerner_sths_out

WHAT IS WORKING
---------------------------

CRON job starts the eWay around 66% of the times but fails the other time.

EXPECTED BEHAVIOR
-------------------------------

STCCMD command should start the eWays all the time without failure.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Let the CRON job trigger and attempt starting the eWay and observe the results of failure to start sometimes.


Cause

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