Webcenter Content (UCM) Managed Server fails to startup

(Doc ID 1537891.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle WebCenter Content - Version and later
Generic Windows


The Webcenter Content / UCM Managed Server does not startup. The log shows signs of unable to create directory

[UCM_server1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 0000JplQe3X1ZbIqyoNa6G1HGz9J000001,0] [APP: Oracle Universal Content Management - Content Server] general exception[[
intradoc.data.DataException: !Unable to write intradoc.cfg.
at intradoc.server.IdcInstallInfo.checkAndStartInstall(IdcInstallInfo.java:404)
at intradoc.server.IdcSystemConfig.initConfigEarly(IdcSystemConfig.java:164

Followed by 

Caused by: intradoc.common.ServiceException: !syFileUtilsUnableToCreateSpecifiedDir,d:/Oracle/MIDDLE~1/USER_P~1/domains/KMPORT~1/ucm
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:480)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:442)
at intradoc.common.FileUtils.checkOrCreateDirectory(FileUtils.java:442)


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