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When Navigating Pages In The Imaging Advanced Viewer, Error "Error Converting page Server Redirected too many times (20)" Occurs (Doc ID 1537979.1)

Last updated on AUGUST 31, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When paging through a multi-page document in the Imaging Advanced viewer by selecting the page number or the next and previous buttons several times, users gets the following pop up error.

"Error Converting page Server Redirected too many times (20)"

Once the errors, it prevents the users from further use of the paging functionality in the Imaging Advanced Viewer.

The Imaging system is protected by OAM 11.1.1.6 so all traffic is routed through the OHS proxy.

The error only happens when using Oracle Access Manager (OAM) 11g and the the OHS address or the Imaging application.

Cause

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