WebCenterContent (WCC) Stopped Responding with CsUserTooManySimultaneousCredentialChecks Error

(Doc ID 1539217.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


When attempting to use Content Server when using an external API to authenticate, one node of 6 in the cluster fails and the following error occurs.


The issue cannot be reproduced easily but seems to occur randomly.

The issue has the following business impact:
Due to this issue, users cannot rely on the node for failover since it must be restarted when this occurs.


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