Web application controls appear grayed out in the ESSO Administrative Console web form wizard (Doc ID 1539710.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.5.1 version, Logon Manager

ACTUAL BEHAVIOR
---------------
When trying to create/update a web application template through the web form wizard in the ESSO Administrative Console, all of the fields are grayed out and the username/password fields are not detected or highlighted when selecting the corresponding field name.

EXPECTED BEHAVIOR
-----------------------
The web form wizard is expected to highlight the fields (username/password etc) when selecting the corresponding field names in the wizard.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new web application template in the web form wizard of the ESSO Administrative Console.
2. Note that the fields are all grayed out.
3. Click on the fields for the username and password but the fields in the application window do not get highlighted


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms