Attempting to Join Beehive Conference Throws an Error: "The MX Connection timed out", "Invalid MX port", "Unable to launch the Application", or "Could Not Locate a Server With The Given Host Name. " (Doc ID 1540127.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Beehive - Version 2.0.1.7.0 to 2.0.1.8.0 [Release Release 2]
Information in this document applies to any platform.

Symptoms

On Beehive 2.0.1.7.0 version, Services for Beehive

When attempting to join a Beehive conference using either the Java-based client or the desktop client, the conference does not load and the following error occurs.

 


The issue can be reproduced at will with the following steps:
1. Place the meeting URL into the browser IE8 and run it
2. Fill in the guest login details select client and press sign in
3. Press the join button for the conference
4. Observe the error



Cause

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