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Monitoring and Understanding Bugs and Enhancement Requests for WebCenter Content: Imaging, WebCenter Enterprise Capture, WebCenter Forms Recognition and other Legacy Products (Doc ID 1540133.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Oracle WebCenter Content: Imaging - Version 11.1.1.3.0 and later
Oracle Imaging and Process Management - Version 4.0.3.0.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to inform the customer how to monitor bugs and enhancement requests (ERs) using My Oracle Support.  This document also explains the different bug statuses.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 How Do I Monitor Bugs/Enhancement Requests (ERs) and Product News via My Oracle Support?
 When Should I See Status Updates In My Bugs or Enhancement Requests?
 Textual Updates
 Status/history updates
 Bug/ER status codes (and explanations)

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