Community Server status page displays "CacheValidator failed. Error: Cache is unavailable" (Doc ID 1540504.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Goal

The Community Server status page displays "CacheValidator failed. Error: Cache is unavailable", the Community Server application is not accessible via the WEM portal, checking the CoS log file we can see the following error message:
"ERROR com.fatwire.cos.inspector.validators.CacheValidator - Satellite user's credentials are mismatched. Please check user name and password in the configuration"

Solution

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