Oracle iPlanet Web Server Configuration Preventing Error Pages From Working When Using HTTPS.

(Doc ID 1541655.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle iPlanet Web Server - Version 7.0 and later
Information in this document applies to any platform.


On : 7.0 version, Configuration

iPlanet configuration preventing error pages from working.

User would like to provide a valid custom error message  when their frontend servers are down. However, there seems to be some issues with the iPlanet server configuration which keeps the user from being re-directed the the Custom Error page.

How to provide a valid Custom error message when the frontend servers are down and to re-direct the users on IE accessing the site over HTTPS to a custom error page?

Re-direct users to custom error page when the access the site over HTTPS (secure), similar to users who access the site over HTTP.

The issue can be reproduced at will with the following steps:
1. Bring the servers down
2. Access the website over HTTPS. Instead of the custom Error page, they observe the following:

The issue has the following business impact:
Due to this issue, users accessing the site with IE client over HTTPS were not aware that the system was un-available.


 The following lines were found to be commented out in the obj.conf

<Object name="default">
#AuthTrans fn="match-browser" browser="*MSIE*" ssl-unclean-shutdown="true"
#NameTrans fn="ntrans-j2ee" name="j2ee"



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