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Oracle iPlanet Web Server Configuration Preventing Error Pages From Working When Using HTTPS. (Doc ID 1541655.1)

Last updated on JUNE 16, 2023

Applies to:

Oracle iPlanet Web Server - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

iPlanet configuration preventing error pages from working.

User would like to provide a valid custom error message  when their frontend servers are down. However, there seems to be some issues with the iPlanet server configuration which keeps the user from being re-directed the the Custom Error page.

How to provide a valid Custom error message when the frontend servers are down and to re-direct the users on IE accessing the site over HTTPS to a custom error page?

The issue can be reproduced at will with the following steps:
1. Bring the servers down
2. Access the website over HTTPS. Instead of the custom Error page, Internet Explorer cannot display the webpage is returned.

Changes

 The following lines were found to be commented out in the obj.conf

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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