Cannot Open Asset With Image (Doc ID 1542315.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to open Article-asset in contributor UI a "Content Server error" is displayed.  The following error is shown in the log file:

[2013-03-13 16:30:04,763] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/OpenMarket/Gator/AttributeTypes/DisplayIMAGEPICKER.jsp
javax.imageio.IIOException: Can't get input stream from URL!
...
Caused by: java.net.ConnectException: Tried all: '1' addresses, but could not connect over HTTP to server: 'XX.XXX.XXX.XXX', port: '80'
...

Sites is not running on port 80.

Changes

 The server is running on port XXXXX and the DisplayIMAGEPICKER.jsp is trying to fetch the image using server: 'XX.XXX.XXX.XXX', port: '80', but there is nothing running on that port. 

The Sites Server is accessed with URL http://XX.XXX.XXX.XXX/cs (port is 80) and the firewall forwards requests coming from port 80 to port XXXXX.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms