Contact Members do not Send Mails to Users Added to Groups (Doc ID 1543771.1)

Last updated on JUNE 10, 2015

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Via the Actions Menu of a Group Space in Webcenter Portal (Spaces), users are able to contact either members or moderator users.

Actions Menu:
- Contact > Mail Members
- Contact > Mail Moderators

When having USER GROUPS defined as members of the Group Space, those 2 contact options completely ignore them. Meaning that emails are sent only to single USERS and not to users of the USER GROUP(s).

Steps to Reproduce:

  1. Create a group in LDAP.
  2. Add some users as members of that group.
  3. Make sure the users added have email addresses defined.
  4. Add the group as a member to a Space.
  5. Open the Space.
  6. Click on Contact > Mail Members
    and notice that the users who belong to the group created in step 1 are not on the to list.

 

Cause

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