Contact Members do not Send Mails to Users Added to Groups (Doc ID 1543771.1)

Last updated on MARCH 20, 2019

Applies to:

Symptoms

Via the Actions Menu of a Group Space in Webcenter Portal (Spaces), users are able to contact either members or moderator users.

Actions Menu:
- Contact > Mail Members
- Contact > Mail Moderators

When having USER GROUPS defined as members of the Group Space, those 2 contact options completely ignore them. Meaning that emails are sent only to single USERS and not to users of the USER GROUP(s).

Steps to Reproduce:

1. Create a group in LDAP.
2. Add some users as members of that group.
3. Make sure the users added have email addresses defined.
4. Add the group as a member to a Space.
5. Open the Space.
6. Click on Contact > Mail Members
   and notice that the users who belong to the group created in step 1 are not on the to list.

Cause

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