Custom Login Code in Custom Portal Stops Working After Upgrading to 11.1.1.6 (Doc ID 1544229.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 to 11.1.1.6.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Custom WebCenter Portal was upgraded from 11.1.1.5 to 11.1.1.6. The problem is as follows. Currently the application uses active directory as the repository store. There is no SSO used, but there is a custom login code used in the application.

1. We invite a user using API
2. We complete the registration process and the user is correctly registered and account is set up in both Siebel and AD
3. The portal attempts to log the user in and fails
4. The user is unable to log in to the portal

The line that triggers the null pointer exception in the Login Bean that the screenshots refer to is as follows:

userProfile = WCSecurityUtility.getUserFromUserName(userName).getUserProfile();

The user appears in the Users and Groups tab in the weblogic console and appears to be the same as all other users.

The problem goes away after restarting WC_Spaces. After that the user is then able to log in and use the portal with no errors at all. This is consistent and repeatable with any type of user invited.

The following exception is logged when trying to login:

[2013-02-19T18:24:15.708+01:00] [WC_Spaces] [ERROR] [] [com.custom.cssp.model.activedirectory.utility.UserMgmtUtil] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: 43362c5a22708e9e:56c222f2:13cf375b6e7:-8000-00000000000007bf,0] [APP: customSelfServicePortal_application1] Couldn't find user in AD for username test@oracle.com[[
oracle.security.idm.IMException: No user found in AD!!!
at com.custom.cssp.model.activedirectory.utility.UserMgmtUtil.getUserProfileFromAD(UserMgmtUtil.java:376)
at com.custom.cssp.model.activedirectory.utility.UserMgmtUtil.extractUserPropertyFromAD(UserMgmtUtil.java:221)
at com.custom.cssp.model.activedirectory.utility.UserMgmtUtil.extractBadPasswordCount(UserMgmtUtil.java:160)
at com.custom.cssp.portal.usermanagement.CSSPLoginBean.badPasswordCount(CSSPLoginBean.java:302)
at com.custom.cssp.portal.usermanagement.CSSPLoginBean.isUserAllMostLockedOut(CSSPLoginBean.java:238)
at com.custom.cssp.portal.usermanagement.CSSPLoginBean.doLogin(CSSPLoginBean.java:87)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:46)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:93)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:93)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:148)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:93)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:93)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.broadcastEvents(LifecycleImpl.java:1018)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:386)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:194)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.portlet.client.adapter.adf.ADFPortletFilter.doFilter(ADFPortletFilter.java:34)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.webcenter.framework.events.dispatcher.EventDispatcherFilter.doFilter(EventDispatcherFilter.java:45)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:205)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:106)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:447)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:447)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:271)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:177)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at com.custom.cssp.portal.filter.UnexpectedErrorFilter.doFilter(UnexpectedErrorFilter.java:47)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.wcps.client.PersonalizationFilter.doFilter(PersonalizationFilter.java:75)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.webcenter.content.integration.servlets.ContentServletFilter.doFilter(ContentServletFilter.java:168)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.webcenter.lifecycle.filter.LifecycleLockFilter.doFilter(LifecycleLockFilter.java:151)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:180)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

]]
...
[2013-02-19T18:24:30.646+01:00] [WC_Spaces] [ERROR] [] [com.custom.cssp.portal.usermanagement.CSSPLoginBean] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: 43362c5a22708e9e:56c222f2:13cf375b6e7:-8000-00000000000007bf,0] [APP: customSelfServicePortal_application1] Toplevel general exception caught. Searching cause for known ones. Otherwise throw CSSPUnexpected.[[
java.lang.NullPointerException
at com.custom.cssp.portal.usermanagement.CSSPLoginBean.initUserContext(CSSPLoginBean.java:201)
at com.custom.cssp.portal.usermanagement.CSSPLoginBean.doLogin(CSSPLoginBean.java:118)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:46)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:92)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:92)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:148)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:92)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:92)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.broadcastEvents(LifecycleImpl.java:1018)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:386)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:194)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.portlet.client.adapter.adf.ADFPortletFilter.doFilter(ADFPortletFilter.java:32)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.webcenter.framework.events.dispatcher.EventDispatcherFilter.doFilter(EventDispatcherFilter.java:44)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:205)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:106)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:271)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:177)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.custom.cssp.portal.filter.UnexpectedErrorFilter.doFilter(UnexpectedErrorFilter.java:47)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.wcps.client.PersonalizationFilter.doFilter(PersonalizationFilter.java:75)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.webcenter.content.integration.servlets.ContentServletFilter.doFilter(ContentServletFilter.java:168)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.webcenter.lifecycle.filter.LifecycleLockFilter.doFilter(LifecycleLockFilter.java:151)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:179)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

]]

The same problem does not occur in an OOTB custom Portal, even if the login code is customized in the same way as in the custom Portal in error.

Cause

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