WebCenter Sites sites.log Is Not Populating (Doc ID 1546893.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

WebCenter Sites not logging messages to the Sites.log.

Noticed the following in the Websphere SystemError.log for the day this started to happen:

[4/8/13 10:30:21:060 MST] 0000000e SystemErr R log4j:ERROR Could not parse url [wsjar:file:/websites/wcms/installedAppsV80/ContentServerDel.ear/cs.war/WEB-INF/lib/docx4j.jar!/log4j.xml].
[4/8/13 10:30:21:061 MST] 0000000e SystemErr R java.lang.ClassCastException: org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.parsers.DOMParser.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.parsers.DOMParser.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.jaxp.DocumentBuilderImpl.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.jaxp.DocumentBuilderFactoryImpl.newDocumentBuilder(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:861)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:773)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:483)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.LogManager.(LogManager.java:127)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at java.lang.J9VMInternals.initializeImpl(Native Method)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at java.lang.J9VMInternals.initialize(J9VMInternals.java:233)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.log4j.Logger.getLogger(Logger.java:104)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.commons.logging.impl.Log4JLogger.getLogger(Log4JLogger.java:289)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.commons.logging.impl.Log4JLogger.(Log4JLogger.java:109)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
[...snipped more trace messages...]

Cause

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