WebCenter Sites sites.log Is Not Populating (Doc ID 1546893.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Symptoms

WebCenter Sites not logging messages to the Sites.log.

Noticed the following in the Websphere SystemError.log for the day this started to happen:

[4/8/13 10:30:21:060 MST] 0000000e SystemErr R log4j:ERROR Could not parse url [wsjar:file:/websites/wcms/installedAppsV80/ContentServerDel.ear/cs.war/WEB-INF/lib/docx4j.jar!/log4j.xml].
[4/8/13 10:30:21:061 MST] 0000000e SystemErr R java.lang.ClassCastException: org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.parsers.DOMParser.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.parsers.DOMParser.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.jaxp.DocumentBuilderImpl.(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.xerces.jaxp.DocumentBuilderFactoryImpl.newDocumentBuilder(Unknown Source)
[4/8/13 10:30:21:062 MST] 0000000e SystemErr R at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:861)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:773)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(OptionConverter.java:483)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at org.apache.log4j.LogManager.(LogManager.java:127)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at java.lang.J9VMInternals.initializeImpl(Native Method)
[4/8/13 10:30:21:063 MST] 0000000e SystemErr R at java.lang.J9VMInternals.initialize(J9VMInternals.java:233)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.log4j.Logger.getLogger(Logger.java:104)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.commons.logging.impl.Log4JLogger.getLogger(Log4JLogger.java:289)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at org.apache.commons.logging.impl.Log4JLogger.(Log4JLogger.java:109)
[4/8/13 10:30:21:064 MST] 0000000e SystemErr R at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
[...snipped more trace messages...]

Cause

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