Users Cannot Enroll And See the Error "Could not Authenticate the User. Please See Your Administrator" When Trying To Load The Enrollment Page.

(Doc ID 1547255.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to enroll a user the error "Could not authenticate the user. Please see your administrator" is encountered.  This error is seen before the user is prompted for credentials.

Cause

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