Cannot load JDBC driver class 'oracle.jdbc.driver.OracleDriver' error on Publisher

(Doc ID 1549050.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Business Process Analysis Suite - Version and later
Information in this document applies to any platform.


On : version, Business Process Publisher

When attempting to access Business Publisher the following error occurs:

There has been an error. Please contact your administrator

In tomcat stout.log
You can see the following error:

IT_13dd0e2355f_SEVERE  2013-04-03T12:11:58,559 BPFatal - com.idsscheer.aris.businesspublisher.application.dao.util.ADAOUtils.getDBConnection
Cannot load JDBC driver class 'oracle.jdbc.driver.OracleDriver'

2013-04-03 12:11:58,668 [Thread-1] WARN - Error while extracting database product name - falling back to empty error codes Could not get Connection for extracting meta data; nested exception is org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot load JDBC driver class 'oracle.jdbc.driver.OracleDriver'
at com.idsscheer.aris.businesspublisher.application.dao.util.ADAOUtils.translateException(Unknown Source)



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms