Access Denied Errors On clustersync Directory (Doc ID 1549695.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle WebCenter Sites - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

Cluster members are unable to access files in the clustersync directory on the Shared drive. The logs contain exceptions:

[2013-04-26 13:45:02,889 CEST] [WARN ] [temBasedClusteredEventExecutor] [fatwire.logging.cs.filelock] Failed to create RandomAccessFile in NioFileLock for [\\myserver\$\path\to\shared\drive\clustersync\event\lock\CacheServer.nextruntime.ftlock].  Attempting a total of 400 times, waiting 25ms between attempts.  This failure occurred on attempt number 1.
java.io.FileNotFoundException: \\myserver\$\path\to\shared\drive\clustersync\event\lock\CacheServer.nextruntime.ftlock (Access is denied.)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:233)
at COM.FutureTense.Util.NioFileLock$LockFile.constructRandomAccessFile(NioFileLock.java:312)
at COM.FutureTense.Util.NioFileLock$LockFile.<init>(NioFileLock.java:272)
at COM.FutureTense.Util.NioFileLock$LockFile.<init>(NioFileLock.java:245)
at COM.FutureTense.Util.NioFileLock._lockFile(NioFileLock.java:64)
at COM.FutureTense.Util.NioFileLock.lockFile(NioFileLock.java:33)
at COM.FutureTense.Util.ftFileLock.lockFileName(ftFileLock.java:91)
at COM.FutureTense.Platform.SystemEvents.FileSystemBasedClusteredEventExecutor$LockingCallable.call(FileSystemBasedClusteredEventExecutor.java:213)
at COM.FutureTense.Platform.SystemEvents.FileSystemBasedClusteredEventExecutor$LockingCallable.call(FileSystemBasedClusteredEventExecutor.java:198)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
at java.util.concurrent.FutureTask.run(FutureTask.java:149)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
at java.lang.Thread.run(Thread.java:738)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms