Access Denied Errors On clustersync Directory (Doc ID 1549695.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

Cluster members are unable to access files in the clustersync directory on the Shared drive. The logs contain exceptions:

[2013-04-26 13:45:02,889 CEST] [WARN ] [temBasedClusteredEventExecutor] [fatwire.logging.cs.filelock] Failed to create RandomAccessFile in NioFileLock for [\\myserver\$\path\to\shared\drive\clustersync\event\lock\CacheServer.nextruntime.ftlock].  Attempting a total of 400 times, waiting 25ms between attempts.  This failure occurred on attempt number 1.
java.io.FileNotFoundException: \\myserver\$\path\to\shared\drive\clustersync\event\lock\CacheServer.nextruntime.ftlock (Access is denied.)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:233)
at COM.FutureTense.Util.NioFileLock$LockFile.constructRandomAccessFile(NioFileLock.java:312)
at COM.FutureTense.Util.NioFileLock$LockFile.<init>(NioFileLock.java:272)
at COM.FutureTense.Util.NioFileLock$LockFile.<init>(NioFileLock.java:245)
at COM.FutureTense.Util.NioFileLock._lockFile(NioFileLock.java:64)
at COM.FutureTense.Util.NioFileLock.lockFile(NioFileLock.java:33)
at COM.FutureTense.Util.ftFileLock.lockFileName(ftFileLock.java:91)
at COM.FutureTense.Platform.SystemEvents.FileSystemBasedClusteredEventExecutor$LockingCallable.call(FileSystemBasedClusteredEventExecutor.java:213)
at COM.FutureTense.Platform.SystemEvents.FileSystemBasedClusteredEventExecutor$LockingCallable.call(FileSystemBasedClusteredEventExecutor.java:198)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
at java.util.concurrent.FutureTask.run(FutureTask.java:149)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
at java.lang.Thread.run(Thread.java:738)

Cause

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