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E-WL: Error after Configuring WebLogic to use 256-bit Cipher Suites, Cryptography Errors like: Message "Cipher not initialized" or " Illegal key size" or "Cannot support TLS_RSA_WITH_AES_256_CBC_SHA with currently installed providers" (Doc ID 1551277.1)

Last updated on DECEMBER 03, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.53 [Release 8.4]
Information in this document applies to any platform.


One of the following scenarios: 

1)   After configuring WebLogic to use stronger cipher suites (as per doc #660309.1), users can no longer access the PeopleSoft application from their browser. Instead, the following occurs when attempting to access the PeopleSoft application:
      a. Browser hangs and never gets to sign on page
      b. User gets a "Cannot display the web page" message

2)   Outbound integration transactions to a 3rd party fail when the 3rd party is using stronger cipher suites such as TLS_RSA_WITH_AES_256_CBC_SHA (256)  .  The gateway log only shows the generic error: Integration Gateway: No Response received from Gateway(158, 10829)  and The Gateway did not send back a IBResponse. The Weblogic logs however contain the ‘Cipher not initialized ‘ as outlined below.

When this issue occurs, the WebLogic PIA logs show one of the following messages (messages will vary depending on the OS, Cipher Suite(s) and SSL library you are using):




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