Site Inaccessible when traffic Increases (Doc ID 1553862.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 7.6.1 and later
Information in this document applies to any platform.

Symptoms

Delivery becomes inaccessible when there is a high load of traffic.
The following error appears when this error occurs in the Sites installation:

java.lang.NoClassDefFoundError: org/apache/commons/dbcp/ConnectionFactory
COM.FutureTense.Servlet.I.F(y:1974)
COM.FutureTense.Servlet.I.(y:2974)
COM.FutureTense.Servlet.B.(y:386)
COM.FutureTense.Servlet.K.A(y:1091)
COM.FutureTense.Common.V.B(y:1891)
COM.FutureTense.Common.P.P(y:145)
COM.FutureTense.Common.L.getDataConn(y:196)
COM.FutureTense.Common.g.B(y:5063)
COM.FutureTense.Common.g.grab(y:1913)
COM.FutureTense.Common.T.G(y:2240)
COM.FutureTense.Common.T.I(y:2917)
COM.FutureTense.Common.L.assetDir(y:409)
COM.FutureTense.Common.L.initBuiltinVars(y:2462)
COM.FutureTense.Common.L.init(y:1084)
COM.FutureTense.Common.L.init(y:2641)
COM.FutureTense.Common.j.standaloneInit(y:85)
COM.FutureTense.Servlet.K.e(y:1035)
COM.FutureTense.Servlet.K.(y:3051)
COM.FutureTense.Servlet.K.A(y:3324)
COM.FutureTense.CS.Factory.newCS(y:74)
COM.FutureTense.Util.c.Q(y:1575)
COM.FutureTense.Interfaces.Utilities.getBLOBDir(y:2172)
com.openmarket.Satellite.G.A(y:3508)
com.openmarket.Satellite.L.(y:1111)
com.openmarket.Satellite.X.A(y:139)
com.openmarket.Satellite.J$_A.doWork(y:1961)
com.openmarket.Satellite.J.A(y:742)
com.openmarket.Satellite.c.A(y:2927)
com.openmarket.Satellite.C.execute(y:1416)
com.openmarket.Satellite.servlet.A.doGet(y:1804)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

and

java.lang.ClassNotFoundException: org.apache.commons.dbcp.ConnectionFactory
org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1387)
org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1233)
java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
COM.FutureTense.Servlet.I.F(y:1974)
COM.FutureTense.Servlet.I.(y:2974)
COM.FutureTense.Servlet.B.(y:386)
COM.FutureTense.Servlet.K.A(y:1091)
COM.FutureTense.Common.V.B(y:1891)
COM.FutureTense.Common.P.P(y:145)
COM.FutureTense.Common.L.getDataConn(y:196)
COM.FutureTense.Common.g.B(y:5063)
COM.FutureTense.Common.g.grab(y:1913)
COM.FutureTense.Common.T.G(y:2240)
COM.FutureTense.Common.T.I(y:2917)
COM.FutureTense.Common.L.assetDir(y:409)
COM.FutureTense.Common.L.initBuiltinVars(y:2462)
COM.FutureTense.Common.L.init(y:1084)
COM.FutureTense.Common.L.init(y:2641)
COM.FutureTense.Common.j.standaloneInit(y:85)
COM.FutureTense.Servlet.K.e(y:1035)
COM.FutureTense.Servlet.K.(y:3051)
COM.FutureTense.Servlet.K.A(y:3324)
COM.FutureTense.CS.Factory.newCS(y:74)
COM.FutureTense.Util.c.Q(y:1575)
COM.FutureTense.Interfaces.Utilities.getBLOBDir(y:2172)
com.openmarket.Satellite.G.A(y:3508)
com.openmarket.Satellite.L.(y:1111)
com.openmarket.Satellite.X.A(y:139)
com.openmarket.Satellite.J$_A.doWork(y:1961)
com.openmarket.Satellite.J.A(y:742)
com.openmarket.Satellite.c.A(y:2927)
com.openmarket.Satellite.C.execute(y:1416)
com.openmarket.Satellite.servlet.A.doGet(y:1804)
javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

Cause

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