OIM 11.1.1.5 - Self Service Console Registration And Log In Issues (Doc ID 1554968.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Goal

Seeing following issues while using self service console

1- Register as new user

2- Track Registeration

Error message:

Error 500--Internal Server Error

java.lang.NullPointerException
at oracle.iam.selfservice.uself.agentry.Agent.include(Agent.java:74)
at oracle.iam.platform.canonic.agentry.Agent.configure(Agent.java:593)
at oracle.iam.platform.canonic.agentry.Agent.configure(Agent.java:616)
at oracle.iam.platform.canonic.agentry.Agency.operate(Agency.java:1071)
at oracle.iam.consoles.faces.utils.CanonicUtils.getAgency(CanonicUtils.java:120)
at oracle.iam.consoles.faces.mvc.canonic.Model.produceAgency(Model.java:996)
at oracle.iam.consoles.faces.mvc.canonic.Model.getAgency(Model.java:1008)
at oracle.iam.consoles.faces.mvc.canonic.Model.setAgency(Model.java:1019)
at oracle.iam.consoles.faces.mvc.canonic.Controller.doSetAgency(Controller.java:81)

3- Log in as xelsysadm

The server redirected to an empty page and there is no view or even error message.


4- Log in as other user

Error 403--Forbidden
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.4 403 Forbidden

 

Solution

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