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Oracle BPM Worklist - User Cannot Delete Message Channel (Doc ID 1555668.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Oracle SOA Platform - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Goal

When a user logs in to the BPMWorklist application, then navigates to Preferences > Notification > Messaging Channels, they can see an EMAIL type channel, named "Business Email".  The Delete button is showing in a lighter font and if they hover their mouse over the Delete button, a message appears saying "This channel must be deleted through identity management system."

When an administrative user (for example, the weblogic user) performs the same activities they are able to delete and add Channels with no restriction.

So, how can a user (without administrator privileges) delete their messaging channels in the BPMWorklist application?
 

Solution

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