OIM Generated Password Causing "Create User" Provisioning Operation on AD resource To Fail

(Doc ID 1556386.1)

Last updated on JUNE 25, 2017

Applies to:

Identity Manager Connector - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

AD Connector 11.1.1.5: OIM Generated Password Causing "Create User" Provisioning Operation on AD resource To Fail.  Seeing the following error message in the AD logs.

Error Shown in logs:

Class-> ActiveDirectoryUtils, Method -> UpdateADObject, Message -> Setting the user password
Class-> ActiveDirectoryUtils, Method -> UpdateADObject, Message -> Current Password is null. Setting the password using Password Handler
Class-> ActiveDirectoryConnector Method -> Create, Message -> Encountered Excetion: The server is unwilling to process the request. (Exception from HRESULT: 0x80072035)
Class-> ActiveDirectoryConnector Method -> Create, Message -> Stack Trace: at ActiveDs.IADsUser.SetPassword(String NewPassword)
  at Org.IdentityConnectors.ActiveDirectory.PasswordChangeHandler.changePassword(DirectoryEntry directoryEntry, GuardedString gsNewPassword) in C:\Documents and Settings\PSOORI\Desktop\idc\bundles\dotnet\ActiveDirectory\ActiveDirectoryConnector\PasswordChangeHandler.cs:line 398
  at Org.IdentityConnectors.ActiveDirectory.ActiveDirectoryUtils.UpdateADObject(ObjectClass oclass, DirectoryEntry directoryEntry, ICollection`1 attributes, UpdateType type, ActiveDirectoryConfiguration config) in C:\Documents and Settings\PSOORI\Desktop\idc\bundles\dotnet\ActiveDirectory\ActiveDirectoryConnector\ActiveDirectoryUtils.cs:line 342
  at Org.IdentityConnectors.ActiveDirectory.ActiveDirectoryConnector.Create(ObjectClass oclass, ICollection`1 attributes, OperationOptions options) in C:\Documents and Settings\PSOORI\Desktop\idc\bundles\dotnet\ActiveDirectory\ActiveDirectoryConnector\ActiveDirectoryConnector.cs:line 277
Class-> ActiveDirectoryConnector, Method -> Create, Message -> Deleting the created directory entry as the error was encountered
ConnectorServer.exe Error 0 Org.IdentityConnectors.Framework.Common.Exceptions.ConnectorException: The server is unwilling to process the request. (Exception from HRESULT: 0x80072035)
  at Org.IdentityConnectors.ActiveDirectory.ActiveDirectoryConnector.Create(ObjectClass oclass, ICollection`1 attributes, OperationOptions options) in C:\Documents and Settings\PSOORI\Desktop\idc\bundles\dotnet\ActiveDirectory\ActiveDirectoryConnector\ActiveDirectoryConnector.cs:line 368
  at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.CreateImpl.Create(ObjectClass oclass, ICollection`1 attributes, OperationOptions options) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 388
  at Org.IdentityConnectors.Framework.Impl.Api.Local.Operations.ConnectorAPIOperationRunnerProxy.Invoke(Object proxy, MethodInfo method, Object[] args) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\ApiLocalOperations.cs:line 244
  at ___proxy1.Create(ObjectClass , ICollection`1 , OperationOptions )
  at Org.IdentityConnectors.Framework.Impl.Server.ConnectionProcessor.ProcessOperationRequest(OperationRequest request) in c:\ADE\aime_icf\icf\framework\dotnet\FrameworkInternal\Server.cs:line 609

Class-> ActiveDirectoryConnector, Method -> Schema, Message -> Method Entered
Class-> ActiveDirectoryConnector, Method -> Schema, Message -> Returning cached schema

Changes

 Both AD Password policy enabled as well as OIM Password policy. And  AD Password Policy more stringent than OIM password policy.

Cause

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