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Subscription Notifications Are Not Sent When User Subscribes To Event (Doc ID 1559107.1)

Last updated on JULY 23, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.5 and later
Information in this document applies to any platform.

Symptoms

After upgrading WebCenter Spaces 11.1.1.6.4 to either 11.1.1.6.5 or 11.1.1.6.6, notification emails are not being sent. This is a configuration where the IMAP server is not defined. If the IMAP server is defined, then the notification emails are sent. The requirement though is to not have the IMAP server defined.

The WC_Spaces-diagnostic.log shows:

[2013-04-17T12:23:02.304+00:00] [WC_Spaces] [WARNING] [WCS-50020] [oracle.webcenter.notification.internal.spi.NotificationSenderFactory] [tid: WebCenter-NotificationThread] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] Error occurred in initializing the notification sender[[oracle.webcenter.notification.NotificationServiceException: Error occurred in initializing the notification sender
at oracle.webcenter.notification.internal.spi.impl.MailNotificationSender.initialize(MailNotificationSender.java:139)
at oracle.webcenter.notification.internal.spi.NotificationSenderFactory.getSender (NotificationSenderFactory.java:93)
at oracle.webcenter.notification.internal.runtime.NotificationProcessor.doSetup(NotificationProcessor.java:255)
at oracle.webcenter.notification.internal.runtime.NotificationProcessor.run(NotificationProcessor.java:194)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: oracle.adf.extapp.exception.ExtAppInvalidSharedCredential: Shared access credentials for the external application xApp_Mail are invalid.
at oracle.adfinternal.extapp.ExtAppImpl.processAuthorizationFailure(ExtAppImpl.java:330)
at oracle.webcenter.notification.internal.spi.impl.MailNotificationSender.initializeMailNotificationSender.java:130)
... 5 more

 

Changes

 Upgraded 11.1.1.6.4 to 11.1.1.6.5 or 11.1.1.6.6.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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