Connectivity Issues Reported on Applications Authenticating through OID. Log Error: ORA-02396: exceeded maximum idle time, please connect again (Doc ID 1559265.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

Periodically the Oracle Internet Directory (OID) system reports invalid credentials or incorrect username or password for all accounts contained in the directory. During this time, attempts to log into the Oracle Directory Services Manager (odsm) portal return a rotating set of errors. This eventually resolves itself for a period of time and then later this behavior repeats itself. All applications relying on LDAP authentication fail to allow user logins due to this issue.

Changes

Cause

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