Log Files Not Available In Soa-infra (soa_server1) -- Error Received Instead (Doc ID 1559571.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle SOA Platform - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.0

When logged into EM under SOA Infrastructure - select Logs -> View Log Message generates "Failed to get Messages for target /Farm_otcsoa/otcsoa/soa_server/soa-infra." Alternatively, Logs > Log Configuation, generates a "javax.management.RuntimeMBeanException". In each case, the launched screen is empty once ok is clicked.

ERROR
-----------------------
1)Failed to get Messages for target /Farm_otcsoa/otcsoa/soa_server/soa-infra.
2) javax.management.RuntimeMBeanException

Logs show following error:

WARNING: unable to read logging configuration from file '/u01/oracle/product/fmw/user_projects/domains/otcsoa/config/fmwconfig/servers/soa_server1/logging.xml'; exception: oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52050: unable to process file '/u01/oracle/product/fmw/user_projects/domains/otcsoa/config/fmwconfig/servers/soa_server1/logging.xml', XML parse exception (line: 305, column: 5): org.xml.sax.SAXParseException: The element type "loggers" must be terminated by the matching end-tag "</loggers>".
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52050: unable to process file '/u01/oracle/product/fmw/user_projects/domains/otcsoa/config/fmwconfig/servers/soa_server1/logging.xml', XML parse exception (line: 305, column: 5): org.xml.sax.SAXParseException: The element type "loggers" must be terminated by the matching end-tag "</loggers>".
at oracle.core.ojdl.logging.impl.LoggingConfigurationImpl.parse(LoggingConfigurationImpl.java:768)
at oracle.core.ojdl.logging.impl.LoggingConfigurationImpl.<init>(LoggingConfigurationImpl.java:160)
at oracle.core.ojdl.logging.config.ServerLoggingConfiguration.<init>(ServerLoggingConfiguration.java:64)
at oracle.core.ojdl.logging.config.ServerLoggingConfiguration.readConfiguration(ServerLoggingConfiguration.java:110)
at oracle.core.ojdl.weblogic.ODLConfiguration.main(ODLConfiguration.java:136)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)



STEPS
-----------------------
Log into EM under SOA Infrastructure - select Logs -> View Log Message and/or Log Configuration.




Cause

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