Errors Presenting Using "OFR-Scan-ISIS-Macro" to Scan and Commit Batches (Doc ID 1561889.1)

Last updated on JULY 03, 2014

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When using WebCenter Capture, the following errors are encountered when using the "OFR-Scan-ISIS-Macro" to scan and commit a batch Capture closes and displays the following errors:

Oracle Document Capture has encountered problems and needs to close. We are sorry for the inconvenience.

And

capture.exe - Application Error


The instruction at "0x749a9ee7" referenced memory at "0x00000004". The memory could not be "read".
Click OK to terminate the program

Looking at the Event Viewer Application logs the following errors are found:

Faulting application capture.exe, version 10.1351.0.5, faulting module msvbvm60.dll, version 6.0.98.2, fault address 0x000d9e07.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

And

Faulting application capture.exe, version 10.1351.0.5, faulting module unknown, version 0.0.0.0, fault address 0x0c00d396.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Cause

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