When using Capture to Commit Arabic Characters to Imaging, Error "Invalid byte 2 of 2-byte UTF-8 sequence" Occurs and the Characters Show up as "?"
(Doc ID 1563341.1)
Last updated on SEPTEMBER 29, 2022
Applies to:
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and laterOracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.
Symptoms
When attempting to commit Arabic characters to Imaging from WebCenter Capture, the following error is encountered:
Error: 40008
The following error occurred while attempting to commit the batch:
{Commit Profile - Commit Text File: The following error was reported by ReleaseDocument. Error Number: 2007 Error Description: Failed to parse document data from xml. Exception: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 2-byte UTF-8 sequence..]
The following error occurred while attempting to commit the batch:
{Commit Profile - Commit Text File: The following error was reported by ReleaseDocument. Error Number: 2007 Error Description: Failed to parse document data from xml. Exception: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 2-byte UTF-8 sequence..]
If committing from the WebCenter Distributed Capture client, the document may commit to Imaging, but the Arabic characters show up as "?" characters in Imaging.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |