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IBR Conversion Fails with Error: An invalid XML character (Unicode: 0x0) was found (Doc ID 1564100.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

You checked in a JPG image, but it fails to convert. The IBR log shows:

>refinery/6 03.11 12:48:15.544 Job_64998_prod_ucm An invalid XML character (Unicode: 0x0) was found in the element content of the document. exception stack
refinery/6 03.11 12:48:15.544 Job_64998_prod_ucm org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the element content of the document.
refinery/6 03.11 12:48:15.544 Job_64998_prod_ucm at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
...
>(internal)/6 03.11 12:48:15.546 Job_64998_prod_ucm exception stack
(internal)/6 03.11 12:48:15.546 Job_64998_prod_ucm intradoc.common.ServiceException:
(internal)/6 03.11 12:48:15.546 Job_64998_prod_ucm at docrefinery.dam.image.ProcessExtraRenditions.parseXmpToScript(ProcessExtraRenditions.java:391)
...
(internal)/6 03.11 12:48:15.546 Job_64998_prod_ucm Caused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the element content of the document.
(internal)/6 03.11 12:48:15.546 Job_64998_prod_ucm at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:195)
...
log/3 03.11 12:48:15.546 Job_64998_prod_ucm at docrefinery.dam.image.ProcessExtraRenditions.parseXmpToScript(ProcessExtraRenditions.java:391)
...
log/3 03.11 12:48:15.546 Job_64998_prod_ucm Caused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x0) was found in the element content of the document.
...


No rendition is created on UCM, the item is stuck in GENWWW.

Cause

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In this Document
Symptoms
Cause
Solution
References


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