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OBIEE 11g: Error: " [Security:090304]Authentication Failed: User BISystemUser" when Logging in to OBIEE (Doc ID 1564315.1)

Last updated on AUGUST 28, 2023

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Business Intelligence Suite Enterprise Edition - Version and later
Oracle WebLogic Server - Version 10.3.6 to 10.3.6
Information in this document applies to any platform.


You have OBIEE 11g in a clustered environment with three managed servers.  You are not able to log into OBIEE, when all three managed servers are running.  If you stop the managed servers on the second and third nodes, then you can log in.  But you cannot log into OBIEE if the managed server on node 1 is stopped and the managed server on either node 2 or 3 is started.

You get the following error on starting the managed server on either node 2 or 3:

Caused by: [Security:090304]Authentication Failed: User BISystemUser [Security:090302]Authentication Failed: User BISystemUser denied

You have tried resetting the BI System user password, but still we are facing the same issue the problem persists


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