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WCSites Not Detecting Jstack Even Though It Is Present (Doc ID 1565328.1)

Last updated on MAY 24, 2022

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.1 version, WebCenter Sites


Unable to download thread dumps from Admin Tab -> System Tools -> System Information -> Thread Info, as the following alert message is displayed in place of download button.

"Download option is not supported because the executable jstack is not present in the system."


Cause

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In this Document
Symptoms
Cause
Solution


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