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Process Instance Stuck in a Service Task Even after Retry (Doc ID 1565579.1)

Last updated on JUNE 29, 2013

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The instance when executing a service task received a SOAP Fault which was retried as per the fault policies defined. Even after the retry the instance remains stuck. The instance was grabbed using Alter Flow from BPM Workspace but it could not be sent to any other activity.

Cause

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