BAM 11g: Help Images are Missing and 'Object Expected' Error (Doc ID 1567021.1)

Last updated on JULY 08, 2013

Applies to:

Oracle SOA Platform - BAM (Business Activity Monitoring) - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.0 version,

When attempting to use the "help" link from any of the BAM components (BAM console, active studio, viewer. etc)
the following error occurs.

ERROR
-----------------------
Object expected
help

Also images on help pages are missing



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to http://:/OracleBAM
2. Click the help link, the help will be displayed in a new window
3. You will either see a popup window with an error or in the lower part of the window you will see a warning icon, click on that window and you will get the error.  Notice as well that the right corner images are not shown.

Cause

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