Applications Close Unexpectedly When Switching Users In Kiosk Manager (Doc ID 1567402.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.1 and later
Information in this document applies to any platform.

Symptoms

Applications are getting closed unexpectedly between user sessions in Kiosk Manager. When user A locks the session, any applications that were open are closed and not available when user B logs onto the Kiosk Manager workstation.
 

EXPECTED BEHAVIOR
-----------------------
The applications opened by one user should be available to other users between sessions. If User A opens IE browser, then locks the desktop, User B should see IE browser when starting a new session.

The issue can be reproduced at will with the following steps:
1. User A logs on to Kiosk Manager and opens an application.
2. User A locks the desktop session.
3. User B logs onto a new session. The application is no longer running.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms