"Client authentication failed, please verify your Webgate ID" error when installing 10g Webgate with OAM 11g (Doc ID 1567958.1)

Last updated on JULY 15, 2013

Applies to:

Oracle Access Manager - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When trying to install a 10g Webgate (for Oracle HTTP Server 11g) to be configured/used with an Oracle Access Manager 11g version, the Webgate installer fails with following error-message
 

 
Of course, a 10g Webgate Agent was created via OAM Console, before running the 10g Webgate installer.
And the WebgateID was correctly referenced in the 10g Webgate installer GUI.

The purpose of this note is to provide a simple workaround, that may be considered as a "first thing to be checked" when this situation occurs.

Cause

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