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Webcenter Spaces Work-list Not Work For User Subscription With Like And Comment In My Post (Doc ID 1568248.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.6 and later
Information in this document applies to any platform.

Symptoms

When commenting or liking a message in the Activity Stream task flow then there is no new event showing up in the Worklist task flow.
Only a new post on the message board shows an event in the Worklist task flow.

The users have the following preferences set:

Message Board

New posts for me; Commented on my posts; Liked my posts

Feedback

New posts for me

Also, the Worklist is enabled as a messaging channel.

Steps to Reproduce
==================
1. Follow the steps in the documentation to enable the Worklist channel:

26.4.1.8 Configuring the Worklist Driver
of
Oracle® Fusion Middleware Administrator's Guide for Oracle SOA Suite and Oracle Business Process Management Suite
11g Release 1 (11.1.1.6.3)
Part Number E10226-16

to enable to worklist option in my SOA environment

2. Follow this doc to establish Worklist as a messaging channel for 2 different users:

36.2.2 Establishing a Messaging Channel
of
Oracle® Fusion Middleware User's Guide for Oracle WebCenter Portal: Spaces
11g Release 1 (11.1.1.6.0)
Part Number E10149-11


3. Use 2 different users and check the following options for Subscription Preferences:

Message Board

New posts for me; Commented on my posts; Liked my posts

Feedback

New posts for me

4. Invite user <USERNAME1> as a connection for user <USERNAME2>. 

5. Accept the invitation with user <USERNAME1> and this create the connection between the users.

6. As user <USERNAME2> go to the profile of <USERNAME1> and send him a message

7. The worklist task flow shows the following new message for <USERNAME1>:

<USERNAME2> posted message on your message board.
Details | Create Date: <DATESTAMP>

8. User <USERNAME1> goes to the profile of <USERNAME2> and sends him a message

9. The worklist task flow shows the following new message for <USERNAME2>:

<USERNAME1> posted message on your message board.
Details | Create Date: <DATESTAMP>

10. User <USERNAME2> goes to the Activity Stream and hits Like for the message that <USERNAME1> sent

11. User <USERNAME2> adds a comment for the message that <USERNAME1> sent

12. User <USERNAME1> does not see any new events in the Worklist task flow

Cause

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In this Document
Symptoms
Cause
Solution
References


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