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OAM 11g: OAM SERVER :OAMSSA-20007: Unable To Connect To The User Identity Store - OVD Used As System User Identity Store (Doc ID 1570257.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle WebLogic Server - Version 10.3.6 and later
Oracle Virtual Directory - Version and later
Oracle Access Manager - Version and later
Information in this document applies to any platform.


OAM server has problems with the primary User Identity Store OVD - LDAP read timeout are forcing the issue

<Error> <oracle.oam.user.identity.provider> <OAMSSA-20005> <Error initializing User/Role API : {0}.

in additional a performance issue of the Weblogic Server  are be seen with:

   [APP: oam_server#] Cannot get connection from data source.[[
      weblogic.jdbc.extensions.ConnectionDeadSQLException: weblogic.common.resourcepool.ResourceDeadException: 0:weblogic.common.ResourceException: Could not create pool connection. The DBMS driver exception was: IO Error: Connection reset
      at weblogic.jdbc.common.internal.JDBCUtil.wrapAndThrowResourceException(
      at weblogic.jdbc.pool.Driver.connect(


 use OVD as primary user identity store


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