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WebCenter Portal Application Intermittently Being Refused To Content On WebCenter Content Server - "User 'weblogic' does not have sufficient privileges" (Doc ID 1571272.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 to 11.1.1.6.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

A custom built 11.1.1.6.0 WebCenter Portal application which for most of the time operates without interruption. There are intermittent errors occurring between the WebCenter Portal managed servers and WebCenter Content (WCC) servers.
The logs indicate that the WebCenter Portal application intermittently is being refused to content on the WebCenter Content server whilst all other times it is able to access the same content without issue.


These are the errors being reported between the WebCenter Portal managed server and WebCenter Content server at the same point in time:

####<TIMESTAMP> <Error> <oracle.ucm.idccs> <HOST> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <UCM-CS-000001> <general exceptionintradoc.common.ServiceException: !$csUnableToRetrieveAdvSearchOptions!csUserInsufficientAccess,weblogic

####<TIMESTAMP> <Error> <oracle.ucm.idccs> <HOST> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <UCM-CS-060003> <Event generated by user 'weblogic' at host '<HOST>'.>
####<TIMESTAMP> <Error> <oracle.ucm.idccs> <HOST> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <UCM-CS-000001> <general exception intradoc.common.ServiceException: !$csUnableToRetrieveAdvSearchOptions!csUserInsufficientAccess,weblogic

####<TIMESTAMP> <Error> <oracle.ucm.idccs> <HOST> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <UCM-CS-060003> <Event generated by user <USER> at host '<HOST>'.>
####<TIMESTAMP> <Warning> <oracle.jbo.uicli.mom.JUApplicationDefImpl> <HOST> <SERVER> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <><BEA-000000> <The definition at wc_portal.portal.DataBindings.cpx, uses a pagemap pattern match that hides other cpx files.>
####<TIMESTAMP> <Warning> <oracle.webcenter.content.integration.spi.ucm.UCMBridge> <HOST> <CUSTOM_WCP_PORTAL_MANAGED_SERVER> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <><WCS-55028> <Error calling UCM server associated with repository wc_portal_cs.  The service GET_ADVANCED_SEARCH_OPTIONS was called with <USER> at time <TIMESTAMP>, and returned statuscode -1.
oracle.stellent.ridc.protocol.ServiceException: csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges.


####<TIMESTAMP> <Error> <oracle.webcenter.content.integration.RepositoryException> <HOST> <WC_CustomPortal8> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <BEA-000000> <TIMESTAMP> oracle.webcenter.content.integration.spi.ucm.UCMBridge executeAdvancedSearchOptionsRequest
SEVERE: Cannot determine indexed/sortable fields for repository wc_portal_cs.  When calling sevice GET_ADVANCED_SEARCH_OPTIONS, as user weblogic, at timestamp <TIMESTAMP>, received status code -1.

Errors reported on WebCenter Content Server:

<TIMESTAMP> Event generated by user 'weblogic' at host '<HOST>'. csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges. [ Details ]
<TIMESTAMP> Event generated by user 'weblogic' at host '<HOST>'. csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges. [ Details ]

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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