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WebCenter Portal Application Intermittently Being Refused To Content On WebCenter Content Server - "User 'weblogic' does not have sufficient privileges" (Doc ID 1571272.1)

Last updated on AUGUST 03, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

A custom built 11.1.1.6.0 WebCenter Portal application which for most of the time operates without interruption. There are intermittent errors occurring between the WebCenter Portal managed servers and WebCenter Content (WCC) servers.
The logs indicate that the WebCenter Portal application intermittently is being refused to content on the WebCenter Content server whilst all other times it is able to access the same content without issue.


These are the errors being reported between the WebCenter Portal managed server and WebCenter Content server at the same point in time:

####<Jul 10, 2013 3:23:24 PM WST> <Error> <oracle.ucm.idccs> <myhost.com> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004315> <UCM-CS-000001> <general exception
intradoc.common.ServiceException: !$csUnableToRetrieveAdvSearchOptions!csUserInsufficientAccess,weblogic

####<Jul 10, 2013 3:23:24 PM WST> <Error> <oracle.ucm.idccs> <myhost.com> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004370> <UCM-CS-060003> <Event generated by user 'weblogic' at host 'CIS'.>
####<Jul 10, 2013 3:23:24 PM WST> <Error> <oracle.ucm.idccs> <myhost.com> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004370> <UCM-CS-000001> <general exception
intradoc.common.ServiceException: !$csUnableToRetrieveAdvSearchOptions!csUserInsufficientAccess,weblogic

####<Jul 10, 2013 3:23:24 PM WST> <Error> <oracle.ucm.idccs> <myhost.com> <UCM_server1> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004417> <UCM-CS-060003> <Event generated by user 'weblogic' at host 'CIS'.>
####<Jul 10, 2013 3:23:23 PM WST> <Warning> <oracle.jbo.uicli.mom.JUApplicationDefImpl> <myhost.com> <WC_CustomPortal8> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441003420> <BEA-000000> <The definition at wc_portal.portal.DataBindings.cpx, uses a pagemap pattern match that hides other cpx files.>
####<Jul 10, 2013 3:23:24 PM WST> <Warning> <oracle.webcenter.content.integration.spi.ucm.UCMBridge> <myhost.com> <WC_CustomPortal8> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004325> <WCS-55028> <Error calling UCM server associated with repository wc_portal_cs.  The service GET_ADVANCED_SEARCH_OPTIONS was called with user weblogic at time 7/10/13 3:23 PM, and returned statuscode -1.
oracle.stellent.ridc.protocol.ServiceException: csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges.


####<Jul 10, 2013 3:23:24 PM WST> <Error> <oracle.webcenter.content.integration.RepositoryException> <myhost.com> <WC_CustomPortal8> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <146052312182131> <1373441004327> <BEA-000000> <Jul 10, 2013 3:23:24 PM oracle.webcenter.content.integration.spi.ucm.UCMBridge executeAdvancedSearchOptionsRequest
SEVERE: Cannot determine indexed/sortable fields for repository wc_portal_cs.  When calling sevice GET_ADVANCED_SEARCH_OPTIONS, as user weblogic, at timestamp 7/10/13 3:23 PM, received status code -1.

Errors reported on WebCenter Content Server:

Error 10/07/2013 15:23 Event generated by user 'weblogic' at host 'CIS'. csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges. [ Details ]
Error 10/07/2013 15:23 Event generated by user 'weblogic' at host 'CIS'. csUnableToRetrieveAdvSearchOptions User 'weblogic' does not have sufficient privileges. [ Details ]

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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