Desktop Integration Suite (DIS): Checkout-And-Open Fails on Content Items made Available Offline

(Doc ID 1572963.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When users use the option within Desktop Integration Suite, Windows Explorer Integration to make a content item available offline, the user will see an error if the user attempts to use Checkout-and-open from the WebCenter Content Server Web Interface (browser) on the same machine to access the same content item.  The result is Checkout-and-open fails  to open the content item.

On enabling Application Integration Logging from Desktop Integration Suite client, the following trace is captured which shows the root cause of issue:

Cause

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