Accessing Web Location URL to Open Document in Imaging Viewer Throws Error "csUserInsufficientAccess" (Doc ID 1573457.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.5.0 and later
Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

An error may occur when accessing in the Imaging viewer. For example, the following Viewer URL may display an error page when opened. 

http://imaginghost:16000/imaging/faces/Pages/UrlTools.jspx?ToolName=AWVWR&DocumentId=4.IPM_002203

 

Error details in content server log (e.g. UCM_server1-diagnostic.log) shows the following error:

  

 

Cause

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