Accessing Web Location URL to Open Document in Imaging Viewer Throws Error "csUserInsufficientAccess"

(Doc ID 1573457.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


An error may occur when accessing in the Imaging viewer. For example, the following Viewer URL may display an error page when opened. 



Error details in content server log (e.g. UCM_server1-diagnostic.log) shows the following error:




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms