My Oracle Support Banner

Imaging InvoiceProcessing Shows Instance Running At InvoiceProcessing_HumanTask but Task List Does Not Show Invoice (Doc ID 1573853.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

An Invoice that was uploaded to Imaging appears to be awaiting user action in the InvoiceProcessing_HumanTask workflow step, but the image does not show up in the Task List. The image also does not appear in a search performed from the Imaging "Invoices" application. 

On a related issue, the Image may appear in the Task List, but when accessed the error "The requested document id=xxx was not found". 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.