OAAM OTP Configured to Use Only Email. However System Is Asking User for A Mobile Phone Number

(Doc ID 1575254.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Adaptive Access Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Followed the instructions from the following document and also have made SMS and IM not available for OTP.

http://docs.oracle.com/cd/E27559_01/dev.1112/e27206/otp-anywhere.htm#CHDCEEII

OAAM OTP Configured to Use Only Email. However System Is Asking User for A Mobile Phone Number 

Cause

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