Oracle BPM Workspace 11.1.1.7.0 : Cannot View the History Details in the BPM Workspace for Task (Doc ID 1575507.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

On the BPM Workspace for any of the Task at the extreme right you will see the process name and when you click on it - you will get the Audit trail / History for that process instance. When clicking here you receive the following exception:

<Exception
exception.70401.type: error
exception.70401.severity: 2
exception.70401.name: Error in query instance using instance id
exception.70401.description: Error in query instance using instance id 500017
exception.70401.fix: Contact Oracle support if exception can not be fixed

ORABPEL-9708

Error while querying workflow task task .
Error while querying workflow task task.
Check the underlying exception and the database connection information. If the error persists, contact Oracle Support Services. .

at oracle.bpel.services.workflow.repos.driver.WFTask.getWFTask(WFTask.java:3451)
at oracle.bpel.services.workflow.repos.driver.PersistencyService.getWFTask(PersistencyService.java:570)
at oracle.bpm.services.instancequery.impl.InstanceQueryService.getProcessInstance(InstanceQueryService.java:473)
at sun.reflect.GeneratedMethodAccessor6344.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at oracle.bpel.services.workflow.common.WorkflowServiceCacheEventAdvice.invoke(WorkflowServiceCacheEventAdvice.java:91)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy267.getProcessInstance(Unknown Source)
at oracle.bpm.services.instancequery.ejb.InstanceQueryServiceBean.getProcessInstance(InstanceQueryServiceBean.java:171)
at sun.reflect.GeneratedMethodAccessor6343.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
...
Caused By: java.lang.ArrayIndexOutOfBoundsException: 1
at oracle.bpel.services.workflow.repos.Util.getAssigneeIdentity(Util.java:1586)
at oracle.bpel.services.workflow.repos.driver.WFTask.setValuesFromResultSet(WFTask.java:4305)
at oracle.bpel.services.workflow.repos.driver.WFTask.setValuesFromResultSet(WFTask.java:3662)
at oracle.bpel.services.workflow.repos.driver.WFTask.getWFTask(WFTask.java:3442)
at oracle.bpel.services.workflow.repos.driver.PersistencyService.getWFTask(PersistencyService.java:570)
at oracle.bpm.services.instancequery.impl.InstanceQueryService.getProcessInstance(InstanceQueryService.java:473)
at sun.reflect.GeneratedMethodAccessor6344.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms