Supplier Search / "Vendor Search" does not Return a Valid Value when the Supplier is Present in Vendor Pool Within Forms Recognition
(Doc ID 1575874.1)
Last updated on DECEMBER 01, 2017
Applies to:Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.
- The search fails for specific invoices. In this example searching on "Acme Corp" will fail. For other invoices, the vendor search works correctly.
- The search will work correctly when the vendor "Acme Corp", is searched against in another invoice from a different vendor that does not display the issue as described in point 1.
- Once the search correctly returns the vendor as described in point 2, the batch is opened and a vendor search is performed exactly as entered "Acme Corp" the vendor search is returned with values. If the search value is "Acme", only dashes will be returned.
- This behavior is typically charactized by a failure to OCR any data on the top / bottom of the first page of the invoice.
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