ESSO-LM Upgrade Does Not Add New Features Included In MSI Package

(Doc ID 1576142.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

WHen performing an upgrade of the Logon Manage client, new features included in the new MSI package that were not installed in the original package are not added.

For example, if trying to upgrade from Logon Manager client 11.1.1.5.x with winauth V2 to 11.1.2.1.0, and adding the Smart Card option to the new 11.1.2.1.0 package, the smart card option will not be added during the upgrade. However if the customer uninstalls the current installation (11.1.1.5) and performs a new install with the same 11.1.2.1.0 MSI, all the authentication options are visible and available for installation.

Cause

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